We get hundreds of requests for our services each year, and we wish we could work with everyone! Because that’s not possible, we have developed the following policies to ensure a fair chance at booking us for your wedding date, and to provide a professional and predictable experience.
Because wedding dates in Maine can be highly competitive, especially during peak season (April through November), we operate on a first-come booking system.
When you contact us for services, you’ll receive a custom quote for your event based on which DJs are still available, the services you request, the length of your engagement, and the location of your venue.
The quote that you receive is valid for thirty days, or until the date is no longer available, whichever comes first.
Quotes may change if you change your wedding date, your service preferences, or if the DJ originally quoted to you becomes committed to another engagement before you book the date.
We can’t “hold” dates for anyone.
Because of the volume of requests for the same dates each season, we can’t “hold” a date for any potential client. The only way to secure our services is to complete our agreement and pay our retainer. Because of the number of requests we receive, we can’t make any exceptions to this policy.
To book the date with us and confirm your reservation, we require a signed service agreement and retainer payment.
“First-come” means that we will accept the first contract and retainer payment that we receive for any open date. It does not mean that the first party to contact us for a specific date will have first refusal rights for the date. Whoever returns a contract and pays the retainer first will secure our services on each available date.
A signed agreement without a retainer payment does not complete our contract to appear at your event.
As indicated in the first term of our contract, retainer payment is required to complete our agreement. If you sign our agreement but don’t pay our retainer fee, your date is still available to be booked by another party. The only way to confirm our reservation and book the date is to sign our agreement AND pay our retainer.
Once a date is gone, it’s gone.
We have multiple DJs available to book, but once they’re all committed to engagements, the date becomes unavailable.
Retainer payment is due at booking, and your balance is due no later than one week prior to our booked engagement.
The balance remaining due on your account after you have paid our retainer fee will be due one week prior to your event date. Payment can be made securely on our website or via check. As indicated in our agreement, we reserve the right to refuse to appear at your event if full payment, including any late fees, is not paid by the date of your event. If your due date passes and full payment is not made, we reserve the right to require payment in the form of a certified check or money order to ensure performance.
Because of the volume of requests for our services and the nature of date-based reservations in the Maine event entertainment industry, we are not able to make exceptions to any of these policies, and we reserve the right to alter or change them at any time.